SEAMIQ · GETIQ

Every tonne moved on someone else's teeth is a missed sale.

GETIQ is the ground engaging tools intelligence platform for GET manufacturers. It tracks every bucket configuration by machine, mine and contract period, turns field wear readings into consumption forecasts and replacement dates, and flags the renewal, the competitor displacement and the under-penetrated fleet before your sales team hears about it from the mine.

For GET manufacturersERP and CRM integratedIndependentLive today
Campaign · Shovel 04Iron ore · Hard rock · 22 h/day
Active
Positions tracked16
Own product14 / 16
Days to renewal41
Wear methodField
PositionTypeProductLast readingStatus
T-01ToothOwn · Ultra class142 mm · 12 OctOwn
T-02ToothOwn · Ultra class139 mm · 12 OctOwn
T-03ToothCompetitorNot measuredDisplaced
A-01AdapterOwn · Heavy dutyVisual · 12 OctOwn
S-01ShroudOwn · Standard61 mm · 12 OctReplace soon
Layout v3 · finalisedPenetration 87.5%Opportunity Conversion · T-03
Where the revenue leaks

The margin is lost between the warehouse and the renewal

A GET manufacturer's revenue is decided at the mine, in a conversation the manufacturer is usually not in. The leaks are not on the sales report, because the sales report does not know they happened.

01
The renewal you heard about late
A contract window nobody was tracking. The competitor presented first, and the renewal became a tender you had to win back.
02
The position that quietly changed hands
A competitor tooth fitted at one position on one bucket. Nobody logged it, so nobody treated it as the start of a displacement.
03
The rate card the mine stopped believing
A theoretical consumption figure that site conditions proved wrong within the first campaign. Every quote after that is argued from a weaker position.
04
The under-penetrated fleet
A mine running your product on three machines and someone else's on twelve, and no screen that says so.
05
The field visit that measured nothing
A representative on site with no wear reading taken, no record made, and the next replacement date still a guess.
06
Stock built on last year
Demand forecast from last year's invoices rather than this year's wear. Too much of one part on the shelf, a stockout on the one the mine needed.
GETIQ tracks every campaign, layout and wear reading, so the renewal, the displacement and the under-penetrated fleet are generated as opportunities for the account manager, not discovered from the mine.
What it covers

From the field measurement to the commercial decision

Campaigns
One bucket, one machine, one mine, one contract period. Prospect, planned, active, closed, lost. Everything hangs off it.
Layouts
The bill of materials per bucket, position by position, versioned. Which product is in which position on which date.
Wear readings
Tooth length in millimetres by position and date. Two readings project the scrap date. Every reading calibrates the model.
Consumption
Field, declared or theoretical, best-available per campaign, with the method shown and the accuracy tracked.
Demand forecast
GET requirements by product and month over 3, 6 or 12 months across all active and planned campaigns.
Replacement prediction
Three methods in priority order per position. The field visit list for Monday morning, ranked by days remaining.
Commercial intelligence
Renewal, conversion and low-penetration opportunities generated automatically. Penetration by mine and group. Tender pipeline.
Tenders
Bid requirements by machine class and mine. A won tender converts to campaigns in one step.
Why GET is different

The GET market is a data desert

The product leaves and goes dark
Once a tooth leaves the warehouse the manufacturer has no reliable view of how it performs, when it will be replaced, or whether a competitor's product has taken the position.
The rate card is static
Theoretical consumption figures presented to mines are not validated against site conditions. A static rate card is wrong on day one and never corrects itself.
The renewal arrives late
Contract windows are not tracked. The sales team learns a campaign is up for renewal when a competitor is already on site presenting an alternative.
Sales and technical do not share a screen
The account manager has never seen the wear analysis the product engineer has. Field measurements sit on notepads and do not influence the next conversation.
How it works

Track. Measure. Forecast. Act.

GETIQ is not a reporting tool. It is the operating infrastructure that lets a GET manufacturer sell on evidence.

01
Track the campaign
Register the mine, the machine and the bucket. Finalise the layout. Set the work conditions. The theoretical abrasion model gives a consumption figure from day one, labelled as theoretical.
See the layout
02
Measure the wear
Field representatives record tooth length by position. The regression projects the scrap date, the consumption method upgrades from theoretical to field, and the abrasion rule is scored for accuracy.
See the regression
03
Forecast and act
Demand by product and month for procurement. Replacement dates ranked for the field team. Renewal, conversion and penetration opportunities for the account managers, generated without anyone asking.
See the opportunities
Wear intelligence

Two readings, and the scrap date is on the calendar

A tooth is fitted at its rated length. A field representative measures it twice. GETIQ fits the wear rate, projects the date it reaches scrap length, and compares the site rate with the theoretical model for that mineral, terrain and component. Where the site wears faster than theory, that is a commercial fact with a number on it.

  • Wear rate in mm per day from physical measurements
  • Scrap date projected per position with confidence
  • Site rate versus theoretical rate, stated as a percentage
  • Every reading recalibrates the abrasion rule for that mineral and terrain
Wear regression · T-01Shovel 04 · tooth · rated 180 mm · scrap at 60 mm
High confidence
180 mmFitted · 3 Aug
161 mmReading · 8 Sep
142 mmReading · 12 Oct
Today
60 mmScrap · 19 Jan
Wear rate 0.54 mm/dayTheoretical 0.41 mm/daySite vs theory +32%Replace by 19 Jan
Layouts

Which product is in which position, on which date

A layout is the bill of materials for a bucket: every position, its component type and the part in it. Layouts are versioned. When a mine swaps a standard tooth for an extended-service variant, or a competitor product appears at T-03, a new version is created from an effective date and the history is preserved. The layout drives the abrasion rate, the consumption, the forecast and the prediction. A competitor product in a position is a displacement, and a displacement raises an opportunity.

  • Draft, finalised and deprecated layout versions
  • Position label, component type, part number per slot
  • Own product versus competitor product per position
  • Finalised layouts push bill of materials records to the ERP
Campaign · Shovel 04Iron ore · Hard rock · 22 h/day
Active
Positions tracked16
Own product14 / 16
Days to renewal41
Wear methodField
PositionTypeProductLast readingStatus
T-01ToothOwn · Ultra class142 mm · 12 OctOwn
T-02ToothOwn · Ultra class139 mm · 12 OctOwn
T-03ToothCompetitorNot measuredDisplaced
A-01AdapterOwn · Heavy dutyVisual · 12 OctOwn
S-01ShroudOwn · Standard61 mm · 12 OctReplace soon
Layout v3 · finalisedPenetration 87.5%Opportunity Conversion · T-03
Forecast

The number procurement actually needs

The demand forecast aggregates every active and planned campaign into GET requirements by product and month. For each campaign it applies the best available method: individual field replacement events first, a declared total second, the theoretical rate as the fallback. The method is shown per line, and the forecast accuracy against closed campaigns is shown per abrasion rule, so the manufacturer knows which numbers to trust and which rules to calibrate.

  • 3, 6 and 12 month horizons by product and month
  • Field, declared and theoretical methods labelled per campaign
  • Mean absolute percentage error per abrasion rule
  • Consumption records generate demand signals for the ERP
Demand forecastAll active and planned campaigns · 3-month horizon
MAPE 11.8%
ProductTypeNovDecJanSource
Ultra class toothTooth96104112Field
Heavy duty adapterAdapter12816Field
Standard shroudShroud404440Declared
Wing shroudShroud181824Theoretical
Locking systemLock96104112Field
Campaigns 23 active · 4 plannedBest-available method applied per campaign
Commercial intelligence

The opportunity, before the competitor's car is in the car park

Three categories of opportunity are generated automatically from campaign data. Renewal: the campaign is approaching its end date. Conversion: a competitor product has been detected at a mine where you have a presence. Low penetration: you hold some positions on a fleet but not all of them. Each is scored, tracked through open, in progress, won, lost or dismissed, and synchronised with the CRM so the account manager sees it where they already work.

  • Renewal, conversion and low-penetration triggers
  • Penetration by mine, rolled up to mining group
  • Forward tender pipeline from campaign end dates
  • Machine OEMs ranked by the commercial value of the fleets they sit in
Open opportunitiesGenerated from campaign data · this week
7 open
MineTriggerDetailScoreState
Northern iron oreRenewalCampaign ends in 41 days · 16 positions88Open
Platinum belt · Pit 2ConversionCompetitor tooth detected at T-03, T-0781In progress
Coal · Dragline fleetLow penetration4 of 11 machines on own product74Open
Copper · Shovel 11RenewalCampaign ends in 68 days62Open
Portfolio penetration 71%Tender pipeline next 12 mo 9 contracts
Benchmark

Where this mine sits against every comparable campaign

Each active campaign's actual consumption rate is placed on the distribution of all campaigns with the same mineral and terrain. A mine at the 85th percentile is consuming faster than 85% of comparable operations: harder ground, premature replacement, or a product mismatch. A mine at the 20th is getting more than rated life. Both are a commercial conversation, and the manufacturer walks in holding the data.

  • Percentile position per campaign on a like-for-like distribution
  • Replacements per 1,000 operating hours as the common unit
  • Abrasion rules flagged for calibration when accuracy drifts
  • Model bias: systematically over or under predicting, named
Wear rate benchmarkIron ore · hard rock · 31 comparable campaigns
85th percentile
Consumption rate, replacements per 1,000 operating hours
P20 · 3.1P50 · 4.6This mine · 6.9P95 · 8.0

Consuming faster than 85% of comparable operations. Harder ground, operator habit or a product mismatch. Each is a different commercial conversation, and the data says which to have.

Abrasion rule Iron ore · Hard rock · ToothRule MAPE 19% · flagged for calibration
Tenders

From a won bid to live campaigns in one step

A tender records GET requirements by machine class and mine over a contract period, with estimated volumes per asset class. When it is won, GETIQ converts it into one campaign per asset using the dates and specifications already entered. The tender pipeline, sized from live campaign end dates, is the leading indicator of where bidding activity will concentrate over the next 12 to 24 months.

  • Requirements and volumes by machine class and mine
  • One-step conversion of a won tender into campaigns
  • Pipeline view of upcoming competitive tenders
  • Lost campaigns feed the competitor intelligence model
Tender · Copper · 3-year supply6 machines · 2 mines · contract start 1 Feb
Won
Machine classQtyPositionsEst. teeth / yrCampaign
Ultra class shovel2161,120Created
Large hydraulic excavator312980Created
Wheel loader19210Created
Converted to 6 campaigns in one stepLayouts drafted from the bid BOM
Also in the box

Master data, lifecycle and integration

Organisations
Mining groups, mines, dealers and contractors in a hierarchy. Penetration measured at the mine and rolled up to the group.
Machines, three identifiers
Your internal reference, the mine's asset tag and the global equipment database ID, all held, none forced.
Product catalogue
Part number, type, rated tool life and scrap length. Synchronised with the ERP; wear life maintained in GETIQ because the ERP does not carry it.
Abrasion matrix
Theoretical wear rate by mineral, terrain and component type, with a confidence level that updates as field data accumulates.
Bucket lifecycle
Manufactured, stored, mounted, in field, spare, maintenance, scrap. Where every bucket is, and how long it has been there.
ERP and CRM sync
Catalogue and bill of materials to the ERP. Accounts, contacts and opportunities both ways with the CRM.
Data warehouse export
A scheduled daily export of all operational views to your warehouse endpoint, logged per run, for whatever BI tool you run.
Roles and single sign-on
Admin, manager, analyst, viewer, plus mine-scoped and dealer-scoped users. Corporate identity provider sign-on per tenant.
Buyer's checklist

How to judge a GET intelligence platform

Whatever you evaluate, GETIQ included, ask to see each of these on a screen with one of your own campaigns.

Does the wear data enter a system, or stay on a notepad?
If a field representative's measurement does not change the next sales conversation, it was never captured.
Is the layout versioned?
A bucket configuration changes. If the system cannot tell you which product was in which position on which date, the wear rate is wrong.
Is the consumption method explicit?
Field, declared or theoretical, and which one applied to which campaign. A single blended number hides how much of it is a guess.
Does the theoretical model learn?
A static rate card is wrong on day one and stays wrong. Ask to see forecast accuracy by rule and which rules are flagged for calibration.
Does a renewal alert arrive before the competitor does?
Ahead of the window, from the campaign end date, automatically. Not when a salesperson remembers.
Can you see penetration at the mine and the group?
Positions held versus positions tracked, rolled up from mine to mining group. The number a commercial director plans against.
Does a won tender become campaigns in one step?
Contract dates, machines and bid quantities are already recorded. Re-keying them is where the first error enters.
Will it still be yours in five years?
Built by an independent, with your ERP and CRM already connected, and your data exportable in full at any time.
Questions people ask

Questions people ask about GETIQ

Who is GETIQ for?
Manufacturers of ground engaging tools and the dealers who sell them. It is not a mine maintenance system. It is the commercial and field intelligence layer that sits between the GET manufacturer and the mine, built so the manufacturer can sell on evidence rather than on relationship and price.
What is a campaign?
A defined period during which a specific bucket configuration is tracked on a specific machine at a specific mine. Every piece of data in GETIQ hangs off a campaign: the layout, the wear readings, the consumption records, the opportunities. It is how GET business actually works, by machine, by site, by contract period.
Where do the wear readings come from?
Field representatives record tooth length in millimetres at specific positions on specific dates, on a phone or by uploading a spreadsheet. Two readings at a position are enough for the wear regression to project the scrap date. The readings also calibrate the theoretical abrasion model, which gets more accurate with every campaign that closes.
How does the demand forecast work?
It aggregates forward GET requirements across every active and planned campaign over 3, 6 or 12 months, by product and month. For each campaign it uses the best available method: actual field replacement events first, declared consumption second, the theoretical abrasion rate as the fallback. The method used is shown, and so is the forecast accuracy against closed campaigns.
Does it integrate with our ERP and CRM?
Yes. Product catalogue and bill of materials synchronise with the ERP; accounts, contacts and opportunities synchronise with the CRM; machine records are matched and enriched from a global equipment database; and a daily export feeds your data warehouse or BI tool. These are architectural components, not a services engagement.
Is GETIQ independent?
GETIQ is built and owned by SEAMIQ, an independent software company with no equipment or GET manufacturing interests and no commercial relationship with any GET or machine manufacturer. The intelligence is driven by your operational data alone.
Is it live?
Yes. GETIQ is deployed and operational, with the data models proven against real mine data from real operations in Southern Africa. This is not a roadmap conversation.
GETIQ
Let's talk

Bring us one campaign

Pick one mine, one machine, one bucket. Send the layout, the work conditions and whatever wear readings your field team holds. We load it into GETIQ and show you the regression, the forecast and the opportunity it raises, with your data on the screen.

Or email us directly: info@seamiq.io

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